IMPLEMENTASI UNDANG-UNDANG NOMOR 14 TAHUN 2025 DALAM PERLINDUNGAN HAK JAMAAH UMRAH PADA PT ARMINAREKA PERDANA

Abstract

Legal protection for Umrah pilgrims is an essential aspect of Umrah administration, considering that pilgrims are in a vulnerable position to various risks arising from travel services that may not comply with applicable legal provisions. This study aims to analyze the legal protection afforded to Umrah pilgrims under Law Number 14 of 2025 concerning the Third Amendment to Law Number 8 of 2019 on the Organization of Hajj and Umrah Pilgrimages, as well as to examine the implementation of the law in protecting the rights of Umrah pilgrims at PT Arminareka Perdana. This research employs an empirical legal research method with a juridical-empirical approach and a descriptive-analytical nature. Data were collected through library research and field research and subsequently analyzed using qualitative methods. The findings indicate that Law Number 14 of 2025 has strengthened legal protection for Umrah pilgrims through regulations concerning the licensing of service providers, enhanced supervision, strengthened legal responsibilities, and the imposition of sanctions for violations that cause harm to pilgrims. The implementation of these provisions at PT Arminareka Perdana is reflected in the provision of standardized services, transparency of information, responsible management of pilgrims’ funds, and the fulfillment of pilgrims’ rights throughout the Umrah pilgrimage process. The effectiveness of such legal protection is influenced by the compliance of service providers, government supervision, and public participation in monitoring Umrah administration to ensure legal certainty, justice, and protection for pilgrims.