MOTIVASI SOSIAL DAN INSENTIF NON-MATERIAL SEBAGAI FAKTOR PENDORONG KINERJA KARYAWAN DI FOURTEEN ROSES BOUTIQUE HOTEL

I Nyoman Widya Saputra; Kadek Devi Kalfika Anggria Wardani

doi:10.47353/bj.v6i2.308

Authors

I Nyoman Widya Saputra Universitas Pendidikan Nasional
Kadek Devi Kalfika Anggria Wardani Universitas Pendidikan Nasional

DOI:

https://doi.org/10.47353/bj.v6i2.308

Keywords:

Social Motivation, Non-Material Incentives, Employee Performance

Abstract

This study is motivated by the importance of improving employee performance in the hospitality industry, which highly depends on psychological and non-financial factors. This study aims to determine the effect of Social Motivation and Non-Material Incentives on Employee Performance at Fourteen Roses Boutique Hotel. The research method used is quantitative with a sample of 59 hotel employees. Data were collected through questionnaires using a Likert scale and analyzed using validity test, reliability test, classical assumption tests, multiple linear regression analysis, t-test, F-test, and coefficient of determination using SPSS version 25. The results show that Social Motivation has a positive and significant effect on Employee Performance with a significance value of 0.006 < 0.05. Non-Material Incentives also have a positive and significant effect on Employee Performance with a significance value of 0.000 < 0.05. Simultaneously, Social Motivation and Non-Material Incentives significantly affect Employee Performance with an F value of 128.066 and a significance value of 0.000 < 0.05, contributing 81.4% to employee performance. The conclusion of this study is that improving employee performance can be achieved by strengthening social motivation and providing appropriate non-material incentives in the workplace.

Downloads

Download data is not yet available.

References

Akbar, A. A., Kurniawan, M., & Usman, B. (2024). Pengaruh Lingkungan Kerja Dan Stres Kerja Terhadap Kinerja Karyawan Pada Hotel Batiqa Palembang. Jurnal Media Wahana Ekonomika, 20(4), 637–649.

Arjun, I. K., Pradana, G. Y. K., & Suarmana, I. W. R. (2022). Pengaruh lingkungan kerja dan motivasi terhadap kinerja karyawan. Jurnal Ilmiah Pariwisata Dan Bisnis, 1(12), 3656–3673.

Armstrong, M., & Taylor, S. (2023). Armstrong’s handbook of human resource management practice: A guide to the theory and practice of people management. Kogan Page Publishers.

Diah, L., & Nugraheni, K. S. (2021). Pengaruh motivasi kerja, manajemen pengetahuan dan dukungan organisasi terhadap kinerja karyawan Hotel Chanti Semarang. Masyarakat Pariwisata: Journal of Community Services in Tourism, 2(1), 59–68.

Fitriana, S., Hasanah, A. S., & Aliyudin, R. S. (2023). Motivasi dan Lingkungan Kerja Untuk Meningkatkan Kinerja Karyawan Hotel. Journal of Innovation in Management, Accounting and Business, 2(2), 59–67.

Fourteen Roses Boutique Hotel. (2023). Data kinerja karyawan tahun 2023–2024 (Dokumen internal tidak dipublikasikan).

Ghozali, I. (2012). Aplikasi analisis multivariate dengan program IBM SPSS. Badan Penerbit Universitas Diponegoro.

Ghozali, I. (2016). Aplikasi analisis multivariate dengan program IBM SPSS. Badan Penerbit Universitas Diponegoro.

Ghozali, I. (2017). Aplikasi analisis multivariate dengan program IBM SPSS. Badan Penerbit Universitas Diponegoro.

Hamsiati, H. (2020). Pengaruh Hospitality Pendekatan Soft Skill Karyawan Terhadap Peningkatan Kualitas Pelayanan Hotel di Kota Makassar dan Pare-Pare, Sulawesi Selatan. Jurnal Kepariwisataan: Destinasi, Hospitalitas Dan Perjalanan, 4(1), 40–52.

Kandampully, J., Bilgihan, A., Van Riel, A. C. R., & Sharma, A. (2023). Toward holistic experience-oriented service innovation: Co-creating sustainable value with customers and society. Cornell Hospitality Quarterly, 64(2), 161–183.

Klein, M. (2019). Self-Determination Theory: Basic psychological needs in motivation, development, and wellness. Sociologicky Casopis, 55(3), 412–413.

Karyadi, B., & Ali, H. (2025). Determinasi kinerja karyawan: Analisis motivasi, disiplin kerja dan kepuasan kerja. Jurnal Manajemen Pendidikan dan Ilmu Sosial, 6(4), 3058–3067. https://doi.org/10.38035/jmpis.v6i4

Kristianti, L. S. (2025). Pengaruh Gaya Kepemimpinan dan Kompensasi terhadap Kinerja Kinerja Karyawan Koperasi Ambatoea Jaya Bogor. SCIENTIFIC JOURNAL OF REFLECTION: Economic, Accounting, Management and Business, 8(2), 670–678.

Mustaqimah, N., Wijaya, A., Latjompoh, M., Ibrahim, Y. A., Rahmawati, E., Djerubu, D., Nugroho, P. B., Utami, E. S., Wardhani, D. K., & Sina, M. W. (2024). Psikologi Pendidikan dalam Belajar dan Pembelajaran. Penerbit Mifandi Mandiri Digital, 1(01).

Nelly, R., & Erdiansyah, R. (2022). Pengaruh Budaya Organisasi, Lingkungan Kerja, dan Motivasi Kerja terhadap Kinerja Karyawan melalui Kepuasan Kerja sebagai Variabel Intervening (Studi Kasus pada Karyawan PT Pakar Anugerah Gemilang). Jurnal Manajemen Bisnis Dan Kewirausahaan, 6(4), 427–432.

Pratama, G. (2021). Pengaruh Insentif dan Motivasi Terhadap Kinerja Karyawan pada PT. Aditama Bogor. Jurnal Pajak Dan Bisnis (Journal of Tax and Business), 2(1), 59–65.

Randi, R., & Darmawan, D. (2025). PENGARUH PEMBERIAN INSENTIF MATERIAL DAN NON MATERIAL TERHADAP KINERJA KARYAWAN PADA PT BOLL PUTRA MARIO KOTA PAREPARE. DECISION: Jurnal Ekonomi Dan Bisnis, 6(1), 192–197.

Randi, M., & Darmawan, A. (2025). Non-material incentives and emotional commitment in hospitality employees. Journal of Human Resources in Hospitality & Tourism, 24(1), 1–18. https://doi.org/10.1080/15332845.2024.999999

Robbins, S. P., & Judge, T. (2009). Organizational behavior. Pearson South Africa.

Robbins, S. P., & Judge, T. A. (2017). Organizational behavior (17th ed.). Pearson Education.

Sintya, N. L. M. (2024). Analisis Insentif Material dan Non Material terhadap Motivasi Kerja Karyawan pada Hotel Nikko Bali Benoa Beach. Politeknik Negeri Bali.

Sarwono, J. (2005). Teori dan aplikasi analisis multivariat dengan SPSS. Andi.

Sugiyono. (2014). Metode penelitian kuantitatif, kualitatif, dan R&D. Alfabeta.

Sugiyono. (2017). Metode penelitian kuantitatif, kualitatif, dan R&D. Alfabeta.

Sugiyono. (2019). Metode penelitian kuantitatif, kualitatif, dan R&D. Alfabeta.

Sukhragchaa, A., Munkhuu, B., & Badarch, L. (2021). Impact of Hotel Employee’s Emotional Intelligence on Emotional Labor and Job Satisfaction. Jurnal Ilmiah Peuradeun, 9(3), 743–764.

Tutz, G. (2021). Regression for categorical data. Cambridge University Press. https://doi.org/10.1017/9781108594953

Wu, T.-J., Li, J.-M., Wang, Y.-S., & Zhang, R.-X. (2023). The dualistic model of passion and the service quality of five-star hotel employees during the COVID-19 pandemic. International Journal of Hospitality Management, 113, 103519.

Yustian, Y. (2024). Pengaruh Insentif Non Material Dan Insentif Non Material Terhadap Kinerja Karyawan (Suatu Studi pada Perumda Air Minum Tirta Galuh).