I WAYAN KIKI SANJAYA. IMPLEMENTASI SERVICE RECOVERY DALAM PENANGANAN KELUHAN PADA INDUSTRI PERHOTELAN (STUDI KASUS PADA HOTEL COURTYARD HOTEL). Berajah Journal, [S. l.], v. 6, n. 4, p. 1845–1851, 2026. DOI: 10.47353/bj.v6i4.642. Disponível em: https://ojs.berajah.com/index.php/go/article/view/642. Acesso em: 18 jul. 2026.